To guarantee the
quality of our products, we offer warranties on our entire product range. Some
of our products come with a lifetime warranty.
(Updated March 27 2021)
We strongly recommend that you:
• Read these Terms carefully before using www.unitedsupplies.com.
• Print a copy for future reference.
We reserve the right to change these Terms and conditions at any time. Any such changes will be deemed to have taken effect when posted on www.unitedsupplies.com (see date at the top) and it is your responsibility to read the Terms on each occasion you use www.unitedsupplies.com. By accessing www.unitedsupplies.com, registering an Account or using the Services offered by United Supplies on the Website, you agree to be bound by the Terms. If you do not agree with all or any of the Terms, your sole recourse is to discontinue your use of www.unitedsupplies.com.
1. Account and Registered User
1.1 In order to access certain functions of the Service, including the ability to place request for quotation for Products, you may register and create an account on www.unitedsupplies.com, secured by a password (the “Account”). Any Account so created is personal and exclusive to you and is non-transferable to any third party.
1.2 If you register and create an Account, you are a “Registered User”. To be a Registered User, you must be 21 years of age and must provide true and accurate information (including your name, e-mail address, address and other details) as requested during the Account creation process. Subject to applicable law, as a parent or guardian of a minor aged between 18 and 21, you may permit such minor to use your Account, on the basis that you remain fully liable for use of the Account and for any use of the Service by such minor through your Account. We may carry out further checks to verify your age with a registered credit reference (or similar) agency and, if we are unable to verify you are over 21 years, we may cancel your request for quotation.
1.3 By registering at and using www.unitedsupplies.com, you warrant that the information provided by you in the course of the registration process is true and accurate and you undertake to ensure that such information is kept updated. You are responsible for maintaining the confidentiality of your Account and agree to accept responsibility for all activities that occur under your Account. In the event that you have any concerns regarding your Account or become aware of any misuse then you must inform us immediately (see Contact Us for more information and contact details).
2. Quotations process
2.1 You may place request for quotations on www.unitedsupplies.com either as a registered user or without registering on the Website.
2.2 It is your responsibility to ensure the correctness of email address provide at the time of registration for registered user or while placing request for quotation without registration.
2.3 Upon successfully placing the request for quotations, you will receive automated confirmation email from www.unitedsupplies.com
2.4 In order to fulfill the request for quotation, United Supplies will contact you through email and provide details within 3 workings days.
3. Intellectual Property
3.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of www.unitedsupplies.com shall remain at all times vested in us or our licensors. You are permitted to use this material and/or content only as expressly authorized by our licensors or us.
3.2 All Product names, trade names, service names, tag lines, or logotype distinguished in form, text, or otherwise from surrounding text (e.g., all capital letters), (collectively, “Marks”) are trademarks owned by or licensed to United Supplies, unless otherwise noted. The Marks on www.unitedsupplies.com are variously protected by the laws of the UAE and other countries. Use of any of these Marks may not be made without the prior written consent of United Supplies, except for the sole purpose of identifying the Products or Services originating from United Supplies.
3.3 You acknowledge and agree that the material and content shown at www.unitedsupplies.com is made available for your personal non-commercial use only and that you may download such material and content only for the purpose of using this Website. You further acknowledge that any other use of the material and content of www.unitedsupplies.com is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
4. Liability and Indemnity
4.1 United Supplies does not warrant that the Website or any of the Services or Products available through it will be uninterrupted or free from errors. There may be delay, omissions, interruption, and/or inaccuracies in materials or Service available through www.unitedsupplies.com.
4.2 United Supplies makes no representation or warranties about the accuracy, completeness, timeliness, reliability, or non-infringement of any content on the Website or Services available through it.
4.3 Although United Supplies takes reasonable steps to prevent the introduction of viruses, worms or other malicious code to www.unitedsupplies.com, United Supplies does not represent or warrant that the Website, or the Service or Products or materials that may be made available through www.unitedsupplies.com are free from such destructive features. United Supplies is not liable for any damages or harm attributable to such features or arising directly or indirectly from such features.
4.4 In no event shall United Supplies be liable to you or to any third party for any direct, incidental, indirect, special or consequential losses, damages whatsoever (including, but not limited to, lost profits, business interruption, loss of programs or other data on your information system), even if United Supplies has been advised, knew, or should have known of the possibility of such damages, arising out of or related to: (i) your use of or reliance on www.unitedsupplies.com, any information, hyperlinks or content contained therein, or Services included on or otherwise made available to you through www.unitedsupplies.com; (ii) your provision of information, personal or otherwise, to United Supplies; (iii) the provision of Services by United Supplies; or (iv) acts or negligence on the part of United Supplies, its agents or employees.
4.5 TO THE FULLEST EXTENT PERMITTED BY LAW, UNITED SUPPLIES DISCLAIMS AND EXCLUDES ALL WARRANTIES AND REPRESENTATIONS, EXPRESS, IMPLIED OR STATUTORY, WITH RESPECT TO THE WEBSITE OR UNITED SUPPLIES’S SERVICES, OR WITH RESPECT TO THE ACCURACY, CURRENCY OR COMPLETENESS OF THE INFORMATION PROVIDED BY UNITED SUPPLIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILTY OR FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF A PATENT, TRADEMARK OR OTHER INTELLECTUAL PROPERTY RIGHT. THE WEBSITE, INCLUDING, WITHOUT LIMITATION, ALL CONTENT, INFORMATION AND LINKS CONTAINED THEREIN, IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY THAT IT WILL BE UNINTERRUPTED OR ERROR FREE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK.
4.6 If you use www.unitedsupplies.com, you are responsible for maintaining the confidentiality of your Account and its password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your Account or password.
4.7 United Supplies reserves the right to refuse Service, terminate Accounts, remove or edit content, or cancel requests for quotations anytime at their sole discretion.
4.8 By using www.unitedsupplies.com and/or the Service, you agree, to the fullest extent permitted by law, to indemnify and hold United Supplies, its directors, officers, employees, affiliates, agents, contractors, and licensors harmless with respect to any claims arising out of your breach of these Terms, your use of www.unitedsupplies.com or the Service, your non-compliance with applicable law or regulations in the jurisdiction in which you are accessing www.unitedsupplies.com or the Service, or any action taken by United Supplies as part of its investigation of a suspected violation of these Terms or as a result of its finding or decision that a violation of these Terms has occurred.
5. Miscellaneous Provisions
5.1 Your use of the Website and the contract between you and United Supplies shall be governed by the law of UAE, without regard to the conflict of law rules and any dispute between you and United Supplies will be resolved exclusively in the courts of UAE.
5.2 We have selected the Products on the basis that they will be used for personal use only. If you are planning to use them for business purposes you are advised to make sure that you are covered by a proper insurance plan. Where you decide to use the Products in the course of a business, we exclude (to the fullest extent permitted by law) those warranties and conditions relating to fitness for a particular purpose. Our maximum liability to business users arising out of or in connection with the Products shall be limited to the replacement value of the Product in question (except in the case of death or personal injury caused by our negligence or in respect of fraud). In relation to business users, we do not accept liability for the fitness of Products for business purposes, nor do we accept liability for loss of use of the Product, nor any loss over and above the cost of the Products in the event of a claim for breach of warranty or condition.
5.3 United Supplies shall be under no liability for any delay or failure to provide quotations for Products and Services or otherwise perform any obligation as specified in these Terms if the same is wholly or partly caused by events of Force Majeure and/or caused, whether directly or indirectly, by circumstances beyond its reasonable control. For the avoidance of any doubt, Force Majeure events shall, without being limited, mean and include events of war, riots, civil war, rebellion, earthquake, cyclones, flood or any other natural physical disaster and/or acts of God.
5.4 Any links or references to other Internet sites (“hyperlinks”) contained on www.unitedsupplies.com are provided by United Supplies merely as a convenience to users of www.unitedsupplies.com, and United Supplies is not responsible for the content or operation of any such linked Internet sites. Any hyperlinks to such linked Internet sites should no way be construed as an endorsement, representation or promotion by United Supplies as to the content, representation, accuracy, products or services found or otherwise described in such linked Internet sites. Use of those linked Internet sites/hyperlinks is done at your own risk and cost.
5.5 You agree that you will not assign, transfer, or sub-contract any of your rights or obligations under these Terms or any related quotation for Products to any third party, unless agreed upon in writing by United Supplies.
5.6 United Supplies reserves the right to transfer, assign or sub-contract the benefit of the whole or part of any of its rights or obligations under these Terms or any related contract, to any third party.
5.7 If any part of these Terms is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other Terms shall not be affected.
5.8 These Terms do not create or confer any rights or benefits enforceable by any person that is not a party, except a person who is a permitted successor or assignee, named as such under Section 5.5 or 5.6.
5.9 No delay or failure by United Supplies to exercise any powers, rights or remedies under these Terms will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing and signed by an authorized representative of United Supplies.
5.10 These Terms including the documents or other sources referred to in these Terms supersede all prior representations, understandings and agreements between you and United Supplies relating to the use of www.unitedsupplies.com (including the use of Services and/or quotations request for Products) and sets forth the entire agreement and understanding between you and United Supplies for your use of www.unitedsupplies.com.
5.11 When you visit www.unitedsupplies.com or send e-mail to us, you are communicating with us electronically. You consent to receive communication from us electronically. We may communicate with you by e-mail or by posting notices on www.unitedsupplies.com. You agree that all agreements, notices, disclosures, and other communication that we provide to you electronically satisfy any legal requirement that such communication be in writing.
This Website, www.unitedsupplies.com is owned and operated by:
We recommend that you print a copy of these Terms for future reference. If you have any questions regarding the Website, www.unitedsupplies.com, you may see the Contact Us section for more information and contact details.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, place a request for quotation, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.
How do we protect visitor information?
We do not use vulnerability scanning and/or scanning to PCI standards.
We do not use an SSL certificate
• We only provide articles and information, and we never ask for personal or private information
Do we use 'cookies'?
• Help remember and process the items in the shopping cart.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled. It won't affect the users experience that make your site experience more efficient and some of our services will not function properly.
However, you can still place requests for quotation online.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Third party links
We do not include or offer third party products or services on our website.
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
Users can visit our site anonymously
Users are able to change their personal information:
• By logging in to their account
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It's also important to note that we do not allow third party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
• Within 7 business days
We will notify the users via in site notification
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.
• Process quotation request and to send information and updates pertaining to quotations
• We may also send you additional information related to your product and/or service.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
To be accordance with CANSPAM we agree to the following:
• NOT use false, or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters
• Monitor third party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly
• Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can
• Email us at email@example.com and we will promptly remove you from ALL correspondence.
United Supplies Head Office,
12a Street, Al Qouz Industrial First,
Hadaeq Mohammed Bin Rashid,
Dubai, United Arab Emirates
Last Edited on 2021-03-31